Instructors have extensive, first-hand direct and supervisory experience working in residential programs in the human service field. This one-day workshop is loaded with the essentials of outstanding supervision. You’ll take home a variety of ideas and techniques that you can use immediately.
Presented by Staff Training Associates President Dr. Robert Ireland
Hosted by Reach Inc.
In just one day, you will learn how to:
- Stop the six most common games people play in supervision
- Reduce staff turnover
- Get your staff to live up to your expectations
- See what the “experts” say about motivating your staff
- Use the one most important fundamental of supervision
- Deal effectively with difficult staff
- Stop meetings from becoming “gripe sessions”
- Get more out of your time
- Use the ten keys to conducting an effective meeting
- Know when to use the four levels of delegation
- Identify and use five strategies for handling conflict
- Stop “putting out fires” and prevent them instead!